Building Great Leaders: The Manager’s Role in Employee Engagement

Your organization is only as strong as its weakest manager. The manager is the driving force behind employees’ personal and professional development, the fearless leader of hybrid/remote teams and everything in between. But perhaps most importantly, managers have a huge impact on employee engagement, and ultimately can be the major factor in an employee’s decision to stay with an organization or leave. To quote Marcus Buckingham, “People leave managers, not companies.”

According to Dale Carnegie’s “2022 Employee Engagement Survey,” 38 percent of the 6,500 full-time employee respondents said they had confidence in their immediate manager. How can L&D programs most effectively help managers gain the skills and resources they need to successfully lead and engage their teams in this new era of work? And, how can you, as their leader, play a part in your managers’ development?