Jennifer Buchanan

Jennifer Buchanan leads Operations and Supply Chain Academy at Walmart, where she is responsible for designing learning experiences to enable associates to build skills for now and the future.

Jennifer joined Walmart in 2015, leading the international ethics, compliance and global anti-corruption training and awareness team for 4.5 years. She then joined Sam’s Club, leading the field learning team for three years. At Sam’s Club she led the design of the flow of work learning program, providing learning experiences to associates on the sales floor. Prior to Walmart, Jennifer led the regulatory compliance training program at American Express and held training and staff positions for the Department of Defense at Ramstein Air Base Germany, U.S. Central Command, U.S. Special Operations Command and Department of Veterans Affairs. Jennifer was the vice chair of the Walmart SERVES associate resource group and the learning pillar lead for Walmart Military Programs Governance.

She holds a master’s degree in education from the University of South Florida and a bachelor’s degree from Florida State University.

Jennifer has published multiple articles in her field and won numerous awards, including Top 50 Learning and Development Professional, CLO Learning Elite Silver Finalist, Brandon Hall Awards for Best Advance in Compliance Training and Most Innovative Learning Program, and LearnX Awards for Best Future Learning Model, Learning Culture Strategy and Career Development Strategy.